Privacy Policy
Last updated: June 29, 2026
MELNYCHUK LLC DBA Better Call Mike respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, Facebook and Instagram lead forms, phone calls, SMS messages, emails, and other communication channels.
Better Call Mike is a local handyman and home services company serving Kissimmee, Celebration, Davenport, ChampionsGate, Winter Garden, Windermere, Orlando, and nearby areas in Florida.
Information We Collect
When you contact us or submit a request, we may collect the following information:
Name
Phone number
Email address
Service address, city, or zip code
Project details
Photos or videos of the project
Preferred service date or availability
Communication history related to your request
We collect this information only when you provide it voluntarily through a form, message, call, email, or other communication method.
How We Use Your Information
We may use your information to:
Respond to your inquiry
Provide estimates or quotes
Schedule handyman or home service appointments
Communicate with you by phone, SMS, email, Facebook, Instagram, or other communication channels
Request additional project details or photos
Complete requested services
Follow up about your request
Improve our customer service and business operations
Keep basic records related to estimates, scheduling, and completed work
SMS and Phone Communication
By submitting a form or contacting Better Call Mike, you agree that we may contact you by phone call or SMS regarding your request, estimate, scheduling, or service-related communication.
Message and data rates may apply. You may opt out of SMS communication at any time by replying STOP.
Sharing of Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, respond to your request, schedule service, communicate with you, or comply with legal requirements. This may include sharing limited information with service providers, contractors, software tools, communication platforms, advertising platforms, or business systems we use to manage customer requests.
Photos and Project Information
You may choose to send photos or videos of your project to help us understand the work needed and provide a more accurate estimate.
Photos and videos submitted by customers are used to evaluate the requested service, prepare estimates, schedule work, and communicate about the project. We will not use your project photos or videos for advertising or marketing without your permission.
Third Party Platforms
If you submit information through Facebook, Instagram, Google, Tilda, or another third party platform, your information may also be handled according to that platform’s own privacy policy and terms.
We are not responsible for the privacy practices of third party platforms.
Data Security
We take reasonable steps to protect the information you provide. However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Data Retention
We may keep customer information for as long as needed to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, and improve our operations.
Customer Rights
You may contact us to request access, correction, or deletion of your personal information. We will review your request and respond as reasonably required by applicable law.
Children’s Privacy
Our services are intended for adults and homeowners or authorized property representatives. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new Last updated date.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
Business name: MELNYCHUK LLC DBA Better Call Mike
Email: bettercallmike.fl@gmail.com
Phone: +1 657 727 6100
Website: https://bettercallmike.pro/